wagwear wants everyone to be able to shop our website independently, including customers who are blind or have low vision and use screen readers, customers who navigate by keyboard, and customers with other disabilities.

Our standard

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium, as the standard for our website. We apply it when we add products, change pages or update our site design.

What we do

• Every product photo has a text description that names the product and its color.
• Screen readers such as VoiceOver and JAWS announce product star ratings and review counts, which size and color is selected, which sizes and colors are sold out, and any errors when a form is submitted.
• Each page has a "Skip to content" link for keyboard and screen reader users.
• We check text, form fields and buttons for sufficient color contrast.
• At least once each quarter, we review key pages, including our homepage, collection pages, product pages, cart and contact page, with automated accessibility tools and a screen reader.
• We ask the providers of features that appear on our site, such as product reviews and email sign-up, to meet WCAG 2.1 AA.

Known limitations

Some parts of our site are provided by other companies, including product reviews, email sign-up pop-ups and checkout, which is provided by Shopify. We work with these providers when we learn of a problem, but we do not control their code directly. If something on our site is difficult to use, please tell us, even if it is part of one of these features.

Feedback and help

If you have trouble using any part of wagwear.com, or have a suggestion, please email us at cs@wagwear.com with "Accessibility" in the subject line, or use our contact form. Please tell us the page and what happened.

We aim to respond within five business days. If you cannot complete a purchase on the site, email us and we will help you place your order directly.

Last reviewed: October 29, 2026.